Phone Interview Questions

Disclaimer: These questions are not published by the Disney Company nor are they the official questions your recruiter will ask. These are simply a guide to get you in the right frame of mind, and to help you prepare for your phone interview. I wish you the best of luck!

The following are a list of questions I used to prepare for my phone interview. I printed them off and wrote short notes to reference during my interview. Not every question was asked of me, and these aren’t the only questions they could ask. This is simply a resource, not a definitive guide. For your convenience, I will provide spaces between each question for you to write your own notes. Additionally, I posted a video on my YouTube channel and wrote a blog post about my personal phone interview experience. If I can be of further help, please leave a comment below and I will do my best to help you out. I wish you the best of luck!


My recruiters name is: ______________

  • Why do you want to do the Disney College Program?


  • Have you ever lived in a roommate situation? Are you excited to live with other people?


  • What are some challenges that can occur with a roommate and how would you solve it?


  • How would you handle having an international student as a roommate?


  • How do you think working for Disney/doing the DCP would help you professionally?


  • What was your favorite job you’ve ever had?


  • Talk about your busiest day at work.


  • What were your responsibilities at a previous job?


  • Would you rather work in a fast paced or slow paced environment?


  • Would you prefer a team atmosphere or to work individually?


  • Have you ever felt like you were put in a situation where you were overwhelmed? How did you handle it?


  • Tell me about a situation where you had a difficult guest, and how you handled it.


  • Tell me about a situation where you dealt with an emergency?


  • How would you define good teamwork?


  • Are you willing to stand or sit for long periods of time and in different kinds of weather?


  • Are you familiar with the Disney look? Do you have any piercings or tattoos?


  • Are you planning to attend character auditions?


  • What position do you find yourself most qualified for?


  • What are some other positions you might be qualified for as well?


  • Why do you want to work in the Bibbidi Bobbidi Boutique?


  • Do you have any salon experience?


  • How would you handle a little girl being shy and not wanting her hair and make-up done?


  • Are you familiar with high end cameras?


  • Are you comfortable carrying 15 lbs. of camera equipment?


  • If Goofy had to go backstage, what would you tell guests?


  • What would you do if a guest was being violent with a character?


  • What would you tell guests if you had to turn them away because the line was closed for the day?


  • What would you do if a little girl wanted to ride space mountain, but was too short?